Depending on the scale of the organization or business. IT departments can be very diverse with many different functional groups (network, system, program, helpdesk, project, ...). The number of IT personnel can range from a few to hundreds of IT staff. To manage the operation of such an apparatus requires IT managers have the great tools to support effective enough to control all the activities taking place in IT organization.
These tools in this group will help you accomplish that, with supporting implementation of the operation in the IT organization professional.